Privacy Policy • The Notary Family

Privacy Policy

This page explains how The Notary Family collects, uses, and protects your information.

Last updated: October 28, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Notary Family, the software program provided by the Company.
  • Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, that does business in the State of California.
  • CCPA and/or CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.
  • Company ("the Company", "We", "Us" or "Our") refers to The Notary Family, 5209 Star Thistle Way, CA 94531.
  • Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
  • Cookies are small files that are placed on Your device by a website.
  • Country refers to: California, United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Do Not Track (DNT) is a concept that allows users to control tracking across websites.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA/CPRA, Personal Data includes any information that identifies or could reasonably be linked with You.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to The Notary Family, accessible from https://www.thenotaryfamily.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, such as:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data may include information such as IP address, browser type and version, the pages You visit, time and date of Your visit, time spent on pages, unique device identifiers and diagnostic data. When accessing by mobile, We may collect device type, unique ID, mobile IP, OS, browser type, and other diagnostics.

Tracking Technologies and Cookies

We use Cookies and similar technologies (beacons, tags, scripts) to improve and analyze Our Service.

  • Cookies or Browser Cookies — small files placed on Your device. You can refuse Cookies via browser settings; some features may not work without them.
  • Web Beacons — small electronic files that help count users, gauge popularity, and verify system integrity.

Cookies can be Persistent or Session. We use both for purposes including:

  • Necessary / Essential Cookies (Session) — authentication and fraud prevention.
  • Policy / Notice Acceptance Cookies (Persistent) — remember your cookie choices.
  • Functionality Cookies (Persistent) — remember preferences.
  • Tracking & Performance Cookies (Persistent, Third-Party) — analytics and experimentation.

Use of Your Personal Data

  • Provide and maintain the Service, including monitoring usage.
  • Manage Your Account and provide registered-user functionality.
  • Perform a contract and provide purchased services.
  • Contact You about updates, security notices, or service-related information.
  • Provide You with news, offers, and information about similar services (unless you opt out).
  • Manage requests and customer support.
  • Business transfers evaluation and execution.
  • Other purposes like analysis, trend detection, marketing effectiveness, and service improvement.

We may share personal information with Service Providers, in business transfers, with affiliates and business partners, with other users in public areas, and with your consent.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the stated purposes and to comply with legal obligations, resolve disputes, and enforce policies. Usage Data is generally retained for shorter periods unless needed for security or functionality.

Transfer of Your Personal Data

Your information may be processed and stored outside your jurisdiction. We take reasonable steps to ensure secure treatment consistent with this Policy and do not transfer Personal Data without appropriate safeguards.

Delete Your Personal Data

You may request deletion of Personal Data we hold about you. Some information can be deleted within the Service. You may also contact us to access, correct, or delete information, subject to legal obligations requiring retention.

Disclosure of Your Personal Data

Business Transactions

In a merger, acquisition, or asset sale, Personal Data may be transferred; we will notify you before it becomes subject to a different policy.

Law Enforcement & Legal Requirements

We may disclose Personal Data when required by law or to protect our rights, investigate wrongdoing, ensure safety, or prevent liability.

Security of Your Personal Data

We use commercially acceptable means to protect Personal Data, but no method of transmission or storage is 100% secure.

Detailed Information on Processing

Analytics

We may use third-party providers such as Google Analytics. You can opt out via browser add-ons or device settings. See Google’s Privacy Policy for details.

Email Marketing

We may send newsletters or promotional emails. You can unsubscribe at any time. Providers may include Twilio (for communications) and similar vendors.

Payments

For paid services we use third-party processors (e.g., Stripe). We do not store card details. See the processor’s privacy policy for more information.

CCPA/CPRA Privacy Notice (California Privacy Rights)

This section applies to California residents and supplements the information elsewhere in this Policy.

Categories Collected

Within the last 12 months, we may have collected the following categories: A (Identifiers), B (Customer Records), D (Commercial Information), F (Internet Activity), L (Sensitive Personal Information). Categories C, E, G, H, I, J, K are not collected unless otherwise stated.

Sources

  • Directly from you (forms, purchases, preferences)
  • Indirectly/Automatically (site activity, cookies)
  • Service Providers

Use & Disclosure

We use or disclose Personal Information for business/commercial purposes such as operating the Service, support, fulfillment, legal compliance, administration, auditing, security, and one‑time uses.

Sharing & Selling

We do not sell Personal Information in the common sense. Some analytics/advertising uses may be considered a “sale” or “sharing” under CCPA/CPRA. You may opt out as described below.

Your Rights

  • Notice and Access/Know
  • Correct inaccurate information
  • Delete, subject to exceptions
  • Limit use/disclosure of sensitive data
  • Opt out of sale/sharing
  • Non-discrimination

How to Exercise

Contact us at info@thenotaryfamily.com. Provide enough information for verification and details of your request. We will respond within 45 days (extendable once by 45 days when reasonably necessary).

Opt-Out Controls

Use site controls (e.g., “Privacy Preferences” or “Do Not Sell My Personal Information”), industry tools (NAI, EDAA, DAA), and device settings (Limit Ad Tracking on iOS, Ads Personalization on Android). Opt-outs are browser/device-specific.

“Do Not Track” (CalOPPA)

Our Service does not respond to DNT signals. Configure your browser settings to communicate your preferences to websites that support DNT.

Additional California Rights

Shine the Light (Civ. Code § 1798)

California residents with an established business relationship may request information about our sharing with third parties for direct marketing. Contact us to request details.

Minor Users (Bus. & Prof. Code § 22581)

Registered users under 18 may request removal of content they have publicly posted. Include the account email in your request. Some limitations apply.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided Personal Data, contact us and we will take steps to remove it.

Changes to this Privacy Policy

We may update this Policy periodically. We will post the new Policy here and update the “Last updated” date. For material changes, we may notify you by email and/or a prominent notice on the Service.

Contact Us

If you have any questions about this Privacy Policy, contact us: